Managing your clients is now made easy through the Customer Relationship Management (CRM) System. Having this is such a powerful tool that you can manage, improve, and boost customer interaction and turn them into profit. It captures all clients’ information and stores it in a database. You may use this for client support, case management, knowledge base, and membership management. It is also useful in generating reports that allows you to analyse and manage sales activities as well as lead generation. We customize CRM systems according to your needs and preferences. CRM’s can also be integrated with an existing accounting or email system.
Customer Relationship Management System
Custom and develop CRM / Customer Relationship Management Systems for all industries in Singapore, with 70% cost supported by EDG grant.
Customer Relationship Management System (CRM)
Advantages of CRM
- Very easy to use
- Integrated into the website for your easy management
- Customer information is stored in the database
- You can export customer information database from the website to excel file
- Analyze records for forecasting
- And More
What is CRM?
Customer Relationship Management (CRM) System is a simple platform where you manage your current, past and future clients. CRM is an effective approach on how you do research, analyze and interpret sales records, current clients and prospects.
Benefits of CRM
- Maintains better business relationships with customers, specifically when focusing on customer retention.
- Increases sales growth.
- Increases sales conversion ratio.
- Compiles information from a range of different strategies, including a company’s website, email, marketing materials, telephone, live chat, social media, and more.
- Can learn more about their target audie nce hence, having the ability to make accurate forecasts.