Customer Relationship Management System (CRM)

Customer Relationship Management System (CRM)

Managing your clients is now made easy through the Customer Relationship Management (CRM) System. Having this is such a powerful tool that you can manage, improve, and boost customer interaction and turn them into profit.  It captures all clients' information and stores it in a database. You may use this for client support, case management, knowledge base, and membership management. It is also useful in generating reports that allows you to analyse and manage sales activities as well as lead generation. We customize CRM systems according to your needs and preferences. CRM's can also be integrated with an existing accounting or email system.

Advantages of CRM
  • Very easy to use
  • Automated
  • Integrated into the website for your easy management
  • Customer information is stored in the database
  • You can export customer information database from the website to excel file
  • Analyze records for forecasting
  • And More

You can send marketing materials like promotions and newsletters through the mass email function and do so much more.

What is CRM?
Customer Relationship Management (CRM) System is a simple platform where you manage your current, past and future clients. CRM is an effective approach on how you do research, analyze and interpret sales records, current clients and prospects.

Benefits of CRM

  • Maintains better business relationships with customers, specifically when focusing on customer retention. 
  • Increases sales growth.
  • Increases sales conversion ratio.
  • Compiles information from a range of different strategies, including a company’s website, email, marketing materials, telephone, live chat, social media, and more.
  • Can learn more about their target audie nce hence, having the ability to make accurate forecasts.